If you have a moment - I just wanted to give someone senior at KTA some feedback on Adrian (your aussie IT guy).
He just did a superb job helping me with my MacBook today. I'm not even sure if he is supposed to do that for KTA customers but I had been having real problems getting eSignal sorted on my Mac and he spent some significant time on it for me today.
I really wanted to make sure that he gets my sincere thanks and that his boss or whoever else relevant gets the most positive and grateful feedback about the excellent job he did.
Thanks for any help you can give me in this respect.